Refund Policy

At, we are committed to providing our customers with high-quality social media marketing (SMM) services. However, we understand that there may be circumstances where a refund is necessary. Our refund policy is as follows:

1. Refund Eligibility

No refunds will be made. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from SMM Imperium. You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or charge back against us after a deposit, we reserve the right to terminate all of your future orders and ban you from our site.

Due to the nature of our services, we do not offer refunds for services that have already been delivered. If you have concerns about the quality of our services, please contact us within 24 hours of delivery, and we will do our best to address your concerns.

Fraudulent activity such as using unauthorized or stolen credit cards will lead to the termination of your account. There are no exceptions.

2. Exception for Undelivered Services

If, for any reason, we are unable to deliver the services you purchased, we will issue a full refund in your SMM Imperium account balance.

3. Requesting a Refund

If you are eligible for a refund, you can request one by contacting us at Please include your order number and a detailed explanation of the reason for your refund request.

4. Processing Time

Refund requests will be processed within 2 business days. The refund will be credited back to the original payment method used for the purchase.

5. Limitation of Liability

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information, products, services, or related graphics contained on our website for any purpose. Any reliance you place on such information is strictly at your own risk.

Please note that our refund policy is subject to change at any time. If you have any questions or concerns, please contact us at

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